Q: What does the website migration service involve? Will my web site be secure?
A: When your current web hosting provider can no longer match the requirements of your web site, or if you go through continuous downtime, or if you are made to wait for hours for the customer care staff to respond to you, it may be a clever idea to switch your web hosting provider, i.e. to migrate all the files for your websites along with your databases from your current provider to your new provider. At NATURAL HOST SOLUTIONS, we understand that this can often be hard and time–consuming. That’s why we’ll do all that for you at no cost!Our experienced technical team members will move your website content from your current web hosting provider to us. Our techs have plenty of experience with website migration and are able to handle everything – from a typical WordPress–based blog or Joomla™–driven site, to a very complex, custom–built web app.
Q: Web site migration seems like a lot of work. How long will it take?
A: While we cannot give you an exact ETA, because there are plenty of factors, among them the size of the web files and databases, the location of the current host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we’ll give our very best to move your web site within 48 hours, and in certain cases – within 24 hours (in case the content is not very large).
Q: My personal privacy is essential for me. What data do you require?
A: We will need the login details for your current hosting provider’s Control Panel as well as the site’s name (domain name).
Q: You will access sensitive info. How can I be sure that you won’t abuse it?
Q: What about downtime? Will my web site be unavailable?
A: Your website will work exactly like it did before with your old hosting provider. After we have completed the transfer, your site will be configured to work on our platform and we will alert you to preview it. If everything is functioning correctly, all you will need to do is update the name server resource records associated with your domain name. Your site will be migrated to us with no downtime.
Q: Will my current hosting provider find out that I am leaving them?
A: No. Apart from your login details for the Control Panel, we do not require anything. We will never get in touch with your hosting provider. They won’t know anything about the transfer either.
Q: Which hosting providers can you transfer content from?
A: We support all Linux–driven hosting platforms. Generally, if we can receive access to your Control Panel, we will be able to transfer your web site.The only platforms that we don’t support are closed–source web site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.