A Control Panel is a software tool that is used to control the content of a web hosting account. This includes, but is not limited to, files, e-mail messages, databases, statistics and different operations performed with them. The CP provides a web-based interface to control all these things and anything else associated with the hosting service through different sections where you can access functions through buttons and/or menus. The easier to use a CP is, the easier it will be for you to control your presence online as a whole. In the general case, the CP is the hosting account’s back office, while a separate billing account is employed to manage payments and domain registrations - if the company provides that particular service. Trouble tickets could be dealt with through the billing account or through a different system.