1 hour ticket response
We are dedicated to supplying a quick and proper answer to every customer support ticket posted by a client. Our practiced customer support team representatives will review your problem and will offer you the best option. We offer a 1–hour response time guarantee for all client support tickets. In fact, our average customer support ticket response time has proved to be twenty minutes.
A Premium Help Desk Service
Our client service team members have immense experience in the website hosting world and are trained enough to find a fast solution to your problem. If, however, the issue at hand is not within the competence of a tech support engineer, the client support ticket will be sent to a programmer or admin for further investigation.
An Intuitive Help Center
To help you get a quick suggestion on how to use a given service, we have included a very user–friendly Help section in the Online Control Panel. You can browse through an immense selection of web hosting account administration articles and website management articles, take a gaze at our F.A.Q. library or check out our educational video tutorials.