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Context Help

If you lose your way inside our web hosting Control Panel, the first thing you should do is click the Help button, which is present on each and every page. A context menu will appear. It includes thorough information about all the actions that you can carry out on the page in question. Each popup shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive library of instructional video clips explaining how to use our Control Panel. They're intended for those of you who want to see how things are being done rather than just reading articles. Thus, everyone can quickly find their way around our Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't find the solution you are looking for, have a glimpse at our extensive Frequently Asked Questions database, which contains questions asked by actual customers and provides real solutions. We periodically update our Frequently Asked Questions database with new articles in an attempt to embrace all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions database either, you can get in touch with our great team of tech support engineers available 24x7 and eager to assist you with any question. Each trouble ticket you submit will be responded to within 60 minutes (the average support ticket response time is just twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 148830

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com